Guides
Errors
| Status | What it means | What to do |
|---|---|---|
200 OK | The call ran. Check the response body: a call can succeed while telling you, for example, that no rate was found. | Read the response fields described in the API Reference. |
400 Bad Request | The body isn't valid JSON, or a field has the wrong type. | Fix the request; the response says which field. |
403 Forbidden | The apikey header is missing, the key is wrong or has been removed, or the TMS user it belongs to was deactivated. | Check the header and the environment (a test key doesn't work in production). Copy your key again from Your Profile, or generate one there if you have none. |
500 Internal Server Error | Something failed on our side. | Retry once. If it keeps failing, contact your Reconex contact with the time of the call and your load reference. |
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